Enterprise Content Management and Defensible Disposition Challenges Companies Face
Companies of all sizes and in all industries create, store and transmit the vast majority of their information in electronic form. The volume, variety and velocity of corporate electronic information continue to increase exponentially every year. Companies are required to retain a certain percentage of that information for business and legal reasons. But most companies retain much more information than is necessary. In fact, recent research suggests that approximately 70% of the information stored by companies is “data debris” having absolutely no business or legal value. This data debris greatly increases corporate costs and risks, including otherwise avoidable data breach risks arising from the retention of unneeded personal information, with no upside. A strong, proactive information governance strategy is critical to strike the balance between under-retention and over-retention of information.
How Fey|LLC Helps Companies Address Their Specific Challenges
At Fey|LLC, we utilize our deep knowledge, experience and creativity to develop strategies to help our clients address their specific enterprise content management and defensible disposition challenges. We believe that the key to effective information governance is the coordination of people, processes and technology, and that buy-in from executives and employees and effective collaboration among employees working on information governance initiatives are critical to the success of every information governance program. Therefore, we encourage our clients to step away from a siloed approach to information management and apply a “holistic” approach to information governance by involving stakeholders from Legal, IT and business units throughout their company in developing and implementing a tailored enterprise-wide information governance strategy.
We assist clients in addressing their unique set of challenges in retaining, storing, transferring, securing and disposing of information, including records. We help clients improve their data quality. We also partner with clients in developing and implementing prospective and retrospective policies, procedures and processes to help them limit their retention of data debris. We train our clients’ employees on good information governance practices, including the importance and benefits of timely disposal of data.
Additionally, we use our technology expertise to help clients select and implement right-sized and right-priced enterprise content management solutions to assist them in addressing their specific information governance challenges. This includes assistance in determining their business, legal and technical requirements; developing their requests for proposal; identifying evaluation factors and weighing their relative importance; selecting companies to participate in their requests for proposal; putting finalists “to the test” in demonstrating that their tools actually do what they say they will do; negotiating with vendors; planning and conducting pilot projects; and partnering with clients to help implement selected technology tools enterprise-wide.
Fey|LLC offers clients a broad array of enterprise content management and defensible disposition assistance. We work closely with our clients in developing reasonable, legally defensible, cost-effective solutions to their specific enterprise content management and disposition challenges. Our specific offerings include:
- Information governance risk assessments and phased remediation recommendations
- Information governance policies, procedures, checklists and workflows
- International and country-specific records retention schedules
- Information governance training and FAQs
- E-mail, voicemail, and instant and text messaging retention policies and strategies
- Data migration strategies
- Guidance concerning conversion to a paperless enterprise
- Decommissioning and media sanitization recommendations, procedures and checklists
- Legacy information review and disposition processes for paper and electronic information, including records
- Assistance with cost-effective procurement and implementation of enterprise content management technology solutions